HOME USER SERVICES

IS YOUR PC/ LAPTOP MORE THAN 5 YEARS OLD?

It may be taking a long time to start up or be slow carrying out basic tasks. Now is the time to replace it with a new PC or laptop running Windows 10. We can transfer most of your programs and files to Windows 10 and install all the icons you need on your desktop for ease of use…

Is your PC or laptop running Windows 7?

You will now need to replace it with a new PC running Windows 10 as Windows 7 is no longer receiving security and bug fixes from Microsoft…

WORKING FROM HOME?

If you’re working from home and struggling with any IT issues – we can help…

TELEPHONE SCAM VICTIM?

If you’ve been the victim of a telephone scam we can help you to increase your computer security…

PC & LAPTOPS

  • New Windows PCs and laptops supplied, installed and data transferred. Windows 7 upgrades

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INTERNET & EMAIL

  • Internet and email setup and access problems resolved

REPAIRS & UPGRADES

  • Repairs and upgrades to PCs, laptops and printers

SOFTWARE INSTALLS

  • Software installations including Microsoft Office and Anti-Virus

HEALTH CHECKS

  • Annual Health Checks to maintain the security and performance of your computer

WIRELESS & NETWORKS

  • Wireless internet & printing and local networking, connection of new router

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TROUBLESHOOTING

  • Virus and Spyware removal, Windows start up and update problems, hardware & software issues

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DATA BACKUPS

  • Backing up your files to external drive and off-site backups & disaster recovery

SCAMS

  • Recovery of your system following a telephone or remote access scam

Windows 7 support ended in January 2020, you will need to make sure you have replaced your PC or laptop with a Windows 10 computer to ensure you remain secure.

We can supply and install a new Windows 10 PC and transfer data from your old computer

Call us now for a free consultation and quotation – 

WINDOWS 7 – QUESTIONS & ANSWERS

HOW DO I KNOW IF MY COMPUTER IS RUNNING WINDOWS 7?

If the Start icon, normally at the bottom left of your screen, is round then you are not running Windows 8 or 10 and you are most likely running Windows 7 or earlier and will need to upgrade.

WILL WINDOWS 10 WORK IN A DIFFERENT WAY TO WINDOWS 7?

Yes there are differences in the way Windows 10 will work behind the scenes, but I will put the desktop icons you previously had on your new desktop so to a large extent you are oblivious whether you are running Windows 7,8, 8.1 or 10. Windows 10 shuts down in a very slightly different way, but I will show you how this is done.

CAN YOU TRANSFER ALL MY PROGRAMS TO THE NEW COMPUTER?

There are some programs that won’t transfer to Windows 10 because they are incompatible. Some programs may require you to have the original installation CD and a product key – if you don’t have these then it may not be possible to reinstall the program. I will work with you to identify what programs you have on the old computer and if there are likely to be issues with transferring them to the new computer.

WHAT HAPPENS ABOUT DISPOSING OF MY OLD PC AND HARD DISK?

If the old PC is not going to be used I will normally take out the old hard disk and leave it with you as a back up of your files that were transferred and also in case any files were missed in the data transfer because the were in a non-standard location. Once the hard disk has been removed the computer can then be disposed of in a small electrical recycling centre – your local tip!

HOW WE WORK WITH YOU -

I will normally visit your premises before purchasing a new computer to check what your requirements are and to recommend a specification appropriate for your needs

Is it for domestic or business use or both?   

What specification of computer is appropriate for your needs?

Do you need a CD/DVD drive?                       

Do you need a wired or wireless keyboard & mouse?

Do any programs need updating?                   

What programs you want transferred to the new computer?

How many Gb of files need to be transferred?                 

Is your current security and anti-virus strong enough?

How many users you want setup                                   

How many email addresses you want setup

How your monitor connects to the computer                 

Are you using more than 1 monitor?

Is a card reader needed for your camera?                 

How do you connect to the internet – wired or wireless

How many USB ports will you need?                                   

Will your printer/scanner/webcam work with Windows 10?

Do you use any special sound system?                                   

Will the computer be used for gaming?

How will you back up your files?                                                     

What is your budget?

PRICING

£50 plus VAT

£50 plus VAT

£140 plus VAT
£25 plus VAT

£100 plus VAT

£50 plus VAT

Where we are

CT Computer Services

6 Pine Avenue, West Wickham, BR4 0LW

VAT Reg. 676324516

Tel: 020 8289 3444

Mob: 07768 510 812

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Who we are

Chris Taylor Computer Services – We offer on-site and telephone support, health-checks and maintenance contracts to home users and businesses in Bromley, Beckenham, Orpington & Croydon

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We’re proud to support Stacey’s Smiles – raising awareness of childhood cancer “Neuroblastoma”

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